---
title: "Terms &amp; Conditions — RTC Roofing Contractors Ltd"
description: "Website and service terms &amp; conditions for RTC Roofing Contractors Ltd."
lang: en-GB
json-ld: |
  [
    {
      "@context": "https://schema.org",
      "@type": "RoofingContractor",
      "name": "RTC Roofing Contractors Ltd",
      "alternateName": "RTC Roofing",
      "image": "/favicon.png",
      "url": "/",
      "telephone": "0800 043 1108",
      "email": "info@rtcroofing.co.uk",
      "priceRange": "££",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "Unit 4, Links Business Park, Carr Lane Industrial Estate, Carr Lane, Hoylake",
        "addressLocality": "Wirral",
        "postalCode": "CH47 4AX",
        "addressCountry": "GB"
      },
      "geo": {
        "@type": "GeoCoordinates",
        "latitude": 53.3909156,
        "longitude": -3.1768538
      },
      "areaServed": [
        {
          "@type": "Place",
          "name": "Merseyside"
        },
        {
          "@type": "Place",
          "name": "Wirral"
        },
        {
          "@type": "Place",
          "name": "Chester"
        },
        {
          "@type": "Place",
          "name": "North Wales"
        }
      ],
      "openingHoursSpecification": [
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": [
            "Monday",
            "Tuesday",
            "Wednesday",
            "Thursday",
            "Friday",
            "Saturday"
          ],
          "opens": "07:00",
          "closes": "18:00"
        }
      ],
      "sameAs": [
        "https://www.instagram.com/rtcroofingcontractorsltd/",
        "https://share.google/IWGxWMPtc8AninQNT",
        "https://share.google/we7vxfLso3eFetPOA"
      ],
      "founder": "Mark O'Neill",
      "foundingDate": "2013-01-01"
    },
    {
      "@context": "https://schema.org",
      "@type": "RoofingContractor",
      "name": "RTC Roofing Contractors Ltd",
      "alternateName": "RTC Roofing",
      "image": "/favicon.png",
      "url": "/",
      "telephone": "0800 043 1108",
      "email": "info@rtcroofing.co.uk",
      "priceRange": "££",
      "address": {
        "@type": "PostalAddress",
        "streetAddress": "Unit 4, Links Business Park, Carr Lane Industrial Estate, Carr Lane, Hoylake",
        "addressLocality": "Wirral",
        "postalCode": "CH47 4AX",
        "addressCountry": "GB"
      },
      "geo": {
        "@type": "GeoCoordinates",
        "latitude": 53.3909156,
        "longitude": -3.1768538
      },
      "areaServed": [
        {
          "@type": "Place",
          "name": "Merseyside"
        },
        {
          "@type": "Place",
          "name": "Wirral"
        },
        {
          "@type": "Place",
          "name": "Chester"
        },
        {
          "@type": "Place",
          "name": "North Wales"
        }
      ],
      "openingHoursSpecification": [
        {
          "@type": "OpeningHoursSpecification",
          "dayOfWeek": [
            "Monday",
            "Tuesday",
            "Wednesday",
            "Thursday",
            "Friday",
            "Saturday"
          ],
          "opens": "07:00",
          "closes": "18:00"
        }
      ],
      "sameAs": [
        "https://www.instagram.com/rtcroofingcontractorsltd/",
        "https://share.google/IWGxWMPtc8AninQNT",
        "https://share.google/we7vxfLso3eFetPOA"
      ],
      "founder": "Mark O'Neill",
      "foundingDate": "2013-01-01"
    }
  ]
---

[0800 043 1108 ](tel:+448000431108)| [Out of hours: 07727 254394 ](tel:+447727254394)| [Mobile: 07722 733343 ](tel:+447722733343)

Mon–Sat 7am–6pm · Sun closed · Emergency call-out [Instagram](https://www.instagram.com/rtcroofingcontractorsltd/)

[![RTC Roofing Contractors Ltd](/__l5e/assets-v1/65b5a778-eabc-413b-a0c8-42887cc004ca/rtc-logo.webp)](/)

About

Services

Areas

[Our Work](/our-work)[Finance](/finance)[Contact](/contact)

[0800 043 1108 ](tel:+448000431108)[Get Free Quote](/contact)

[

![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/ddc3da0b-e646-4ced-9205-a887b04498f5/banner-black.png)![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/7e66dcd9-acbd-4341-b28f-f71e3683b2e4/banner-blue.png)![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/c06ff9ef-fac0-4225-b7bb-738d3821baf7/banner-green.png)![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/f38068b1-5d83-41bd-8646-b89ad8c3e374/banner-orange.png)![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/efcc391f-e002-429c-a0c4-c563dd643384/banner-pink.png)![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/9eca32a0-2a4f-4cf9-9980-1377156a9c3d/banner-purple.png)![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/e4dda072-2050-46a9-821f-f612f130e5af/banner-red.png)![Finance Available with iDeal 4 Finance](/__l5e/assets-v1/db1f3d5e-a250-4832-9df2-36fd6d4435d6/banner-yellow.png)

](/finance)

Legal 

# Terms & Conditions

Last updated: 1 July 2026

These terms apply to use of the RTC Roofing Contractors Ltd website ("the site") and to services provided by RTC Roofing Contractors Ltd (company number 08376366), registered at Unit 4, Links Business Park, Carr Lane, Hoylake, Wirral CH47 4AX.

## 1\. Website use

Content on this site is provided for general information about our services. While we take reasonable care to keep it accurate, we do not warrant that it is error-free or up to date at every moment. Nothing on the site constitutes a binding quote — all quotes are issued in writing after inspection.

## 2\. Quotes

Quotes are free, written and fixed-price based on the scope inspected and materials specified. Quotes are valid for 30 days from the date of issue. Additional work found after the scaffold is up (for example perished sarking or hidden damage) will only be carried out with your written approval of any variation.

## 3\. Payment

Payment terms are stated on each quote. Larger projects may be invoiced in stages against agreed milestones. Finance is available via our partner iDeal 4 Finance on approved credit, with stage payments available on larger projects.

## 4\. Guarantee

All full re-roof installations — pitched or flat — carry a 10-year insurance-backed guarantee via HomePro. Repairs carry a 12-month workmanship guarantee. Manufacturer product warranties (e.g. GRP systems, tiles) apply separately to their stated terms.

## 5\. Insurance

We hold £5,000,000 Public Liability and £5,000,000 Employers' Liability insurance underwritten by Covéa Insurance plc. Certificates available on request.

## 6\. Cancellation

Consumers have the right to cancel within 14 days of accepting a quote under the Consumer Contracts Regulations 2013. If you request work to begin during the cancellation period and later cancel, you may be charged for work already carried out.

## 7\. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be limited under UK law. Subject to that, our liability for any contract is limited to the total contract value.

## 8\. Complaints

If you are unhappy with any aspect of our work, please contact Mark directly on [0800 043 1108](tel:+448000431108) or [info@rtcroofing.co.uk](mailto:info@rtcroofing.co.uk). Complaints are logged and responded to within 5 working days.

## 9\. Governing law

These terms are governed by the laws of England & Wales and any disputes are subject to the exclusive jurisdiction of the courts of England & Wales.

![RTC Roofing Contractors Ltd](/__l5e/assets-v1/65b5a778-eabc-413b-a0c8-42887cc004ca/rtc-logo.webp)

Family-run roofing contractors with over 20 years of experience. TrustMark, Fair Trades and HomePro accredited. Fully insured up to £5 million. Fixed-price quotes, insurance-backed guarantees.

[@rtcroofingcontractorsltd](https://www.instagram.com/rtcroofingcontractorsltd/)

## Services

-   [Re-Roofing](/services/re-roofing)
-   [Roof Repairs](/services/roof-repairs)
-   [Flat Roofing](/services/flat-roofing)
-   [GRP Roofing](/services/grp-roofing)
-   [Lead Work](/services/lead-work)
-   [Slating](/services/slating)
-   [Tiling](/services/tiling)
-   [Guttering](/services/gutters)
-   [Emergency Repairs](/services/emergency)

## Areas

-   [Liverpool](/areas/liverpool)
-   [Wirral](/areas/wirral)
-   [Birkenhead](/areas/birkenhead)
-   [Heswall](/areas/heswall)
-   [Pensby](/areas/pensby)
-   [Irby](/areas/irby)
-   [Meols](/areas/meols)
-   [Moreton](/areas/moreton)
-   [Upton](/areas/upton)

## Contact

[0800 043 1108 Main office · Mon–Sat 7am–6pm ](tel:+448000431108)[07727 254394 Emergency / out of hours ](tel:+447727254394)[07722 733343 Additional mobile line ](tel:+447722733343)[info@rtcroofing.co.uk ](mailto:info@rtcroofing.co.uk)

Unit 4, Links Business Park  
Carr Lane Industrial Estate  
Carr Lane, Hoylake  
Wirral, CH47 4AX

Opening Hours

Mon–Sat 7am – 6pm  · Sun Closed 

© 2026 RTC Roofing Contractors Ltd. Company No. 08376366. Registered in England & Wales.

[Our Work](/our-work)[Privacy](/privacy-policy)[Terms](/terms-conditions)

TrustMark · Fair Trades · HomePro · £5M Public & Employers' Liability (Covéa Insurance plc)

RTC Roofing Contractors Ltd is an Introducer Appointed Representative of Ideal Sales Solutions Ltd, t/a Ideal4Finance. Ideal Sales Solutions Ltd is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and the term.

[Call Now](tel:+448000431108) [Free Quote](/contact)